Nicole Jacobs

Nicole Jacobs, CFE, is an experienced professional in information security and fraud prevention, currently serving as an Information Security Advisor Senior at USAA since September 2012, where responsibilities include information security, training, and awareness. Previously, Nicole held several roles, including System Administrator and Fraud Analyst at USAA, and a Fraud Analyst position at ACS (a Xerox Company), managing teams and implementing fraud prevention tools. Earlier experience includes serving as a Lead Investigator at Neiman Marcus, where responsibilities involved investigating customer fraud and ensuring compliance, as well as a Loss Prevention role at JC Penney focused on training and risk management. Nicole’s career began with a summer aide position at the U.S. Secret Service, supporting various operational tasks. Nicole holds a Bachelor of Science in Criminal Justice from the University of North Texas and became a Certified Fraud Examiner in 2014.