Olivia Marshall, ABCP, is a dedicated Resiliency Business Support Analyst at USAA, where they enhance organizational resilience by identifying vulnerabilities and analyzing business metrics. Previously, Olivia contributed to education as a Founding Member and English Learning Specialist at Achievement First and managed tutoring initiatives for Providence Public Schools. They also worked as a Customer Success Manager and Partner Solutions Coordinator at StrongMind, focusing on client relations and product optimization. Olivia earned a degree from Arizona State University, graduating with a GPA of 3.68.
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