Rick Gallegos has extensive experience in leadership roles within the financial services industry, specifically in mortgage fulfillment and real estate operations. At PenFed Credit Union, Rick serves as the Director of Mortgage Fulfillment Operations, where leadership is provided to a high-performing team focused on delivering exceptional mortgage loans and HELOCs. Prior to this, Rick held several positions at USAA, including Director of Business, Strategy & Planning, where responsibilities included managing real estate deliverables and facilitating cross-functional communications. Additionally, Rick emphasized member-centric approaches in leadership roles, contributing to enhanced customer service and operational efficiency. Rick is currently pursuing an Associate's degree in Foundations of Business at the University of Phoenix.
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