Rory Gossling is a strategic product leader with over 15 years of experience in driving growth and innovation through customer insights and data-driven problem solving. Currently, Rory serves as the Director of Product Management at USAA, where they lead a team focused on optimizing customer experiences and modernizing digital features. Previously, Rory held several roles at USAA, contributing to significant improvements in digital services for property insurance, credit card acquisition, and banking servicing experiences. Rory is pursuing a Bachelor of Arts in Business Administration and Management from Southern New Hampshire University.
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