Russell Robens is currently the Lead Software System Engineer at USAA, where they focus on IMS and MQ Series technologies. They have a rich history in IMS Technical Services, starting their career at US Bank and later working at IBM, where they supported numerous IMS subsystems and contributed to the installation of various IMS versions. Prior to their role at USAA, they held positions at American Express and IBM, gaining extensive experience in IMS upgrades and technical support. Their expertise encompasses a variety of IMS tools and performance analysis techniques.
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