Samantha Ferch is a Program Manager Lead supporting the Chief Transformation Office at USAA, where they oversee enterprise transformation projects aligned with HR's strategic priorities. They are currently involved in the 2024-2030 USAA People Strategy and Operational Plan, focusing on workforce development and dynamic career paths. Samantha began their career at USAA in 2008 as a frontline member contact employee and has held various roles, including Development Product Owner Lead and Program/Project Manager. They earned a Bachelor of Business Administration from Western International University and hold multiple professional certifications in project management and agile methodologies.
This person is not in the org chart
This person is not in any teams
This person is not in any offices