Santhosh N. is a Technical Program Manager at USAA, where they lead the implementation of the SAFe Agile Framework for a global Guidewire program focused on Policy Modernization. With over 16 years of IT experience and various certifications, Santhosh has developed expertise in agile project management, cloud-native architecture, and defect management. Previously, they held roles such as Technical Manager at HCLTech and Application Support Manager at Lloyds Banking Group. Santhosh earned a Bachelor of Technology in Information Technology from Anna University.
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