Sara C. is a seasoned ServiceNow Engineer with extensive experience spanning over two decades. Currently, they serve as the Lead ServiceNow Engineer for USAA, specializing in CMDB, Discovery, and data quality optimization since 2019. Previously, Sara worked with various companies, including acting as a Senior ServiceNow Developer at PetSmart and a ServiceNow Admin and Developer at CSAA Insurance Group, where they honed their skills in system integrations and process improvement. Sara holds certifications as a Certified Application Developer (CAD) and a Certified Implementation Specialist (CIS), along with project management expertise validated by their PMP certification. They began their career in the IT consulting field, focusing on technology integration and client collaboration.
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