Sara Efune

Sara Efune is an accomplished professional with extensive experience in banking, communications, and human resources. Currently serving as AVP of Bank Communications and previously holding multiple AVP roles at USAA since September 2016, responsibilities include establishing support for Experience Management and implementing a cloud-based knowledge platform for enhanced compliance and employee experience. Prior to USAA, Sara held various leadership positions at Capital One, culminating as Director of Associate Engagement & Experience, where strategic initiatives improved customer experience and employee engagement. Career highlights also include roles in operations management, human resources consulting, and public relations. Sara holds an MBA in e-Commerce from the University of Phoenix and a Bachelor's degree in Corporate Communication from The University of Texas at Austin.