Scot Pickerill is an AVP at USAA, focusing on P&C Quality Management, Controls, and Continuous Improvement, where they drive operational excellence and business process enhancement. With over ten years of leadership experience in sales, service, and operations, Scot's previous role at Fender Musical Instruments Corporation saw them lead the Americas Sales division to exceed $550 million in revenue. At Bank of America, Scot implemented sales processes that significantly improved new business applications and compliance scores. Educated at Arizona State University with a Bachelor of Arts in Interpersonal Communication, Scot has consistently demonstrated a commitment to quality assurance and continuous improvement.
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