Sharal Payero is currently the Head of Operations at Jefferson Bank, where they lead and optimize core operational functions, focusing on enhancing customer experience and supporting growth objectives. Previously, they held multiple director-level positions at USAA, driving significant cost savings and operational improvements in Deposit Servicing and AML products. Sharal earned a Bachelor of Science in Business, Management, Marketing, and Related Support Services from Regis University, where they graduated with a 3.65 GPA.