Sheila Diaz is a Sr. Sales Manager with 18 years of experience in small business and consumer retail banking, recognized for strengths in legal requirements and call center management. Currently, Sheila serves as a Business Risk & Compliance Principal at USAA, and previously held positions including Vice President of Service Delivery and Senior Vice President of Strategy at Citi. Sheila has been a multiple recipient of the Citi Leadership Excellence Award and has consistently exceeded sales revenue goals over the past three years while focusing on strategy planning to reduce KYC/AML/Regulatory requirements. Sheila is seeking a strategic leadership position in an operations environment.
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