Spencer S.

Spencer S. is a Business Strategy Manager at USAA, where they focus on enhancing military member experiences and family well-being through data-driven initiatives. Formerly, they held positions such as Continuous Improvement & Innovation Program Manager at SandTech Solutions and Instructional Systems & Training Program Manager at Air Education and Training Command. Spencer has extensive experience in managing strategic projects, overseeing training programs, and fostering a culture of continuous improvement. With an MBA and qualifications as a PMP® and Lean Six Sigma Master Black Belt, they bring a commitment to innovation and organizational excellence in their mission to serve the military community.