Steve Hernandez is a Lead Voice Network Engineer at USAA, where they have worked since 2014, specializing in Cisco Voice and Network systems. Prior to this role, Steve held various engineering positions at companies including TriWest Healthcare and Cisco Systems, focusing on the design and maintenance of telecommunications systems. Steve earned a degree in Management Information Systems from the University of Phoenix and is also a Microsoft Certified Systems Engineer. Their extensive experience in voice engineering encompasses significant roles in large and complex Cisco environments.
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