USAA
Sydney Krackau is a seasoned instructional developer and designer with extensive experience in training management and delivery. Currently serving as a Senior Instructional Developer and Designer at USAA since July 2018, Sydney has made significant contributions to compliance-focused eLearning initiatives, utilizing structural gamification. Prior roles include Learning and Development Manager at USAA, overseeing a team dedicated to compliance and professional development training, and Training Project Manager at SWBC, where Sydney directed training projects using Kirkpatrick's evaluation model. Previous experience encompasses positions in sales and marketing training, with notable tenure at Aspen Heights as Sales & Marketing Learning & Development Manager. Sydney's educational background includes a Bachelor of Arts in Studio-Book Arts from The University of Georgia, with additional studies in studio art at the University of Georgia and the University of Canberra.
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USAA
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Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and investment and retirement solutions to nearly 13 million members of the U.S. military, veterans who have honorably served and their families.