Tamika Williams

Tamika Williams is an experienced professional in customer service and member solutions, currently serving as a Senior Member Solutions Specialist at USAA since July 2016, with a background as a Licensed Insurance Specialist focusing on property and casualty. Prior to USAA, Tamika spent a decade at Waste Management, holding multiple roles including Customer Experience Supervisor and Customer Setup Team Lead, where responsibilities encompassed supervising account setups, addressing billing-related issues, and training team members. Educational qualifications include a Bachelor of Applied Science in Psychology from Ottawa University and a Bachelor of Applied Science in Business, Management, Marketing, and Related Support Services from the University of Phoenix.