Thomas Koller is a seasoned compliance and financial expert currently serving as the Director of Bank Compliance - Fraud and Disputes at USAA Bank, a role held since June 2024. Thomas has led a team of Bank Compliance Risk Managers, focusing on regulatory oversight and strategic transformation of fraud and dispute operations. They earned a Master of Business Administration from the University of Phoenix and a Bachelor of Science in Business from Eastern Illinois University, along with several professional certifications, including CRCM and CAMS. Prior to their current role, Thomas held key positions at State Farm and PNC, where they managed compliance initiatives and provided guidance to executive leadership. Known for strategic planning and risk management, Thomas is dedicated to excellence in the banking and financial services industry.
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