Thomas Sovereign is an accomplished Product Management Director at USAA since February 2018, recognized for pioneering the enterprise's first member-facing webinar and driving a successful outbound campaign that generated over $147M in premiums. With a strong focus on compliance, Thomas led remediation efforts to address numerous regulatory issues and oversaw significant contract conversions. Previous experience includes roles as Product Management Manager and intern at USAA, where significant contributions were made to annuity strategies and client engagement tools. Earlier career stages encompassed financial advising at Northwestern Mutual and leadership positions in golf operations, showcasing a commitment to exceptional customer service and operational efficiency. Thomas holds an MBA in Marketing from Texas A&M University and a B.S. in Hotel and Restaurant Administration from Oklahoma State University.
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