Troy Withers has extensive experience in banking and operations, beginning as a Personal Banking Officer at MBNA from 1999 to 2005. Following this, Troy held various leadership roles, including Department Manager of Operations at Capital One Auto Finance and Operations Manager at Ally Financial Inc. From 2008 to 2010, Troy served as Director of Exploration at North American Drilling and Exploration, Inc. and subsequently worked as Director of Operations at USAA until 2014. Currently, Troy is the Executive Director of Bank Agile Product Management at USAA, where leadership emphasizes cross-functional collaboration and innovative digital solutions in Retail Banking Operations. Troy holds a Bachelor of Science in Organizational Leadership from Southern New Hampshire University, with a 3.90 GPA, and a Certificate in Digital Transformation from the Massachusetts Institute of Technology.
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