Vanessa Ross is a seasoned professional in Operational Risk Management, currently serving as the Director of Operational Risk at USAA since 2021. Prior to this role, they held various positions at TIAA, including Manager of Retail Financial Services and Senior Manager in Strategy and Business Management. Vanessa began their career at EY as a Senior Advisory Consultant after completing a B.S. in Management with a concentration in Finance from Binghamton University, where they studied from 2009 to 2013 and continue their education.
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