Zia Khan is a Senior Executive with over 20 years of experience in global banking leadership, currently serving as the Agile Product Director & Lead of Segmentation & Strategy at USAA. Zia's expertise encompasses product management, customer experience strategies, and digital banking innovation, having held senior roles at institutions such as ABN AMRO Bank N.V., Commercial Bank International, and Barclays Bank. At Global Alpha Consulting, Zia guided top-tier financial institutions in digital transformations, while previous positions at HSBC and J.P. Morgan showcased Zia's ability to enhance product offerings and increase customer satisfaction. Zia earned an MBA from the University of Houston's C.T. Bauer College of Business.
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