Kim Potter

Kim Potter has over 30 years of work experience in the technology industry. Kim currently works at USAN, Inc. as the Manager of Systems Support. Prior to this role, they were a Technical Lead and a Systems Engineer at the same company.

Before joining USAN, Inc., Kim worked at IBM for over 20 years. Kim 'smost recent position at IBM was as a Security Architect Lead, where they led support and audit compliance teams. Kim was responsible for standardizing global IBM Cloud Windows Patching Services across multiple data centers worldwide and ensuring security requirements. Kim also led the design, deployment, and support of Windows Server Update Services for various cloud offerings.

During their time at IBM, Kim held several other roles, including Windows Integration Architect Lead, Integrated Technical Lead/Windows Subject Matter Expert, and Information Technology Specialist/Technical Lead. In these roles, they provided guidance and support for Windows-based operating systems, network, security, and application problem resolution for internal and client support teams.

Prior to IBM, Kim worked at Marktech Systems as an Assistant Regional Manager.

Overall, Kim has extensive experience in system support and engineering, security architecture, and technical leadership.

Kim Potter's education history includes studying Business Administration and Management, General at Chattahoochee Technical College. The specific start and end years of their education are not provided. In addition to their college education, Kim obtained a certification as an AWS Certified Cloud Practitioner from Amazon Web Services in June 2020.