USAN, Inc.
Sophia Lendon is a skilled marketing professional currently serving as the Demand Generation/Digital Marketing Manager at USAN, Inc. since April 2024, specializing in creating demand generation programs that drive pipeline growth through integrated marketing strategies. Prior to this role, Sophia worked as the Digital Marketing Manager at Tethr from January 2022 to January 2024, focusing on enhancing digital advertising and crafting comprehensive marketing campaigns. Experience also includes a role as a Marketing Specialist at NextChapter, where a significant volume of content was managed across various platforms, and as a Digital and Social Media Intern at Safelite AutoGlass, where local listings were optimized and marketing insights were developed. An early career at The Strand Theatre involved launching a new website that showcased innovative marketing techniques. Sophia holds a Bachelor's degree in Marketing from The Ohio State University, completed in 2020.
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USAN, Inc.
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USAN helps companies profitably engage customers and deliver amazing omnichannel experiences with the industry’s best cloud and hybrid customer engagement solution. From traditional telephone interactions to web-based communications including chat, email and social, USAN’s portfolio of contact center applications gives businesses infinite flexibility in the way they engage customers across channels. In addition to hosted ACD, IVR, WFM, Quality Management and Agent Desktop, USAN offers back-office integration and business process automation powered by a sophisticated omnichannel rules and workflow engine. All built upon a fifth-generation, carrier-grade infrastructure that delivers the highest availability in the industry, with proven scalability to support the largest enterprises.