Samantha Ortiz is an experienced professional in the healthcare sector with a diverse background in revenue cycle solutions and customer support. Currently serving as an Internal Auditor, Medical Insurance Billing Specialist, and Quality Assurance Auditor at USCB AMERICA since May 2022, Samantha previously held the role of Customer Support EDI Specialist at Bayer HealthCare from September 2007 to May 2015. In this role, Samantha was the team lead for EDI transactions, maintenance, and development within the Customer Care Department. Samantha holds a Bachelor of Applied Science in Clinical Psychology/Applied Mental Health from PennWest Edinboro (2003-2007) and a certification in Medical Transcription from Med-Line School of Medical Transcription (2015-2017). Additionally, Samantha is recognized as a Lean Six Sigma IMAGES Green Belt.

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