Lenilyn Pecquing

Lenilyn Pecquing is a QA Analyst at Motion since June 2023, focusing on reviewing support agents' interactions and evaluating engagements against quality benchmarks. Previously, Lenilyn worked as a Quality Assurance Associate at Paxful from January 2019 to May 2023, conducting quality audits and data analysis while identifying operational improvements. A former Dispute Analyst at Paxful, Lenilyn reviewed suspicious trades and resolved disputes through meticulous evidence analysis. Lenilyn's experience spans various customer service roles, including positions at OneVoix, 360training.com, and First Advantage Philippines, where responsibilities included assisting customers, managing cases, and ensuring data accuracy. Lenilyn began the professional journey as a Technical Service Representative at Alorica Philippines and has held positions in administrative and operational support roles at multiple organizations, starting as a Filing Clerk at Comark International Corporation in 2008. Lenilyn holds a Bachelor of Science in Accountancy from Adamson University.