Recruit users from our audience of over 200,000 vetted consumers and professionals, or bring your own audience and build a participant database for any type of UX research.

Information Technology

User Interviews

User Interviews' headquarters in Cambridge, MA, United States

Basel Fakhoury

Peter Zhao

Megan Weisman

Eve Fickett

Rachel Bullard

Billing & Collections Manager

Jess Klek

Aimee Halbert

Erin May

Dennis Meng

Bob Saris

The Operations Team at User Interviews is responsible for streamlining internal processes, managing project workflows, and ensuring the smooth execution of user recruitment activities. They collaborate closely with various departments to optimize resource allocation, oversee billing and financial operations, and support strategic initiatives that enhance overall efficiency and user experience.

Operations Team

The Customer Success Team at User Interviews is dedicated to ensuring clients achieve their research objectives by providing expert guidance and support throughout the recruitment process. They foster strong relationships with customers, offering tailored solutions and resources to maximize user engagement and satisfaction. This team collaborates closely with clients to address their needs and enhance their overall experience with the platform.

Customer Success Team

The Marketing and Sales team at User Interviews is responsible for driving growth by effectively promoting the company’s user recruitment services to potential clients. This team develops targeted marketing strategies, engages with leads, and manages relationships to convert prospects into customers. By leveraging their expertise in consumer insights and sales, they ensure a steady pipeline of business opportunities while enhancing brand awareness in the UX research space.

Marketing and Sales

The Product and Design team at User Interviews is responsible for creating and enhancing the user experience of the platform. They collaborate on designing intuitive interfaces, developing new features, and ensuring the product meets the needs of researchers and participants. The team also crafts compelling content and community-driven initiatives to engage users and maximize the value of the user recruitment process for UX research.

Product and Design

The Software Development Team at User Interviews is responsible for designing, developing, and maintaining the platform that facilitates user recruitment for UX research. This team collaborates to create user-friendly interfaces and robust back-end systems, ensuring a seamless experience for both researchers and participants while continuously enhancing the platform’s functionality and performance. Their work supports the company’s mission to connect researchers with vetted users effectively.

Software Development Team

The Leadership Team at User Interviews is responsible for setting the strategic direction of the company, driving growth initiatives, and overseeing operations to ensure the delivery of exceptional user recruitment services. Comprising the CEO, CTO, COO, and senior vice presidents, this team fosters innovation, aligns cross-functional efforts, and cultivates partnerships to enhance user engagement and optimize the UX research process.

User Interviews

Org chart

Teams

Operations Team

Customer Success Team

Marketing and Sales

Product and Design

Software Development Team

Leadership Team

Offices

User Interviews

Org chart

Teams

Operations Team

Customer Success Team

Marketing and Sales

Product and Design

Software Development Team

Leadership Team

Offices

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