Richard van der Velde

Richard van der Velde is a seasoned technical support professional with extensive experience in roles that emphasize technical troubleshooting, customer support, and documentation. Currently serving as Technical Support Lead at both Usercentrics and CYBOT since July 2019, Richard specializes in debugging complex technical issues, developing custom code snippets, and assisting team members with technical inquiries. Prior to these positions, Richard provided customer support and communications for Dutch and Danish clients at Minuba, and held various roles requiring administrative and IT support in the Embassy of the Kingdom of the Netherlands and Boligselskabet AKB. Richard's educational background includes degrees in Information Technology from Hogeschool Drenthe and Drenthe College.