Ian Tatum

Ian Tatum is an experienced IT professional currently serving as a Sales Engineer at Userful since March 2023. Previously, Ian worked as a Technical Support Specialist at Supreme Lending, providing Tier-1 IT support to over 2,000 users, and managed user accounts utilizing Active Directory and Azure AD. Ian's expertise includes escalated technical support at Charles Schwab, re-imaging and troubleshooting computers at the University of North Texas, and various roles in customer service and technical support. Ian holds a Bachelor of Science in Business Computer Information Systems from the University of North Texas, earned between 2017 and 2021.