Dima Oshkukov

Dima Oshkukov is an accomplished professional with extensive experience in technical support and service management. Currently serving as the Director of Support at UserGate since January 2023, Dima's previous roles include Senior Manager of Global Managed & Professional Services at CloudBlue, and Operations Manager for Professional Services at Datacom. Dima's tenure at CloudBlue also featured positions as Upgrades & Professional Services Manager, Team Leader for Upgrades, and Senior Upgrade Engineer. Earlier experience includes serving as Principal Technical Support Engineer at Parallels from July 2009 to June 2015. Dima's career reflects a strong commitment to delivering exceptional service and support within the technology sector.