Mahomed Lourenço

Customer Success Manager at Userguest.com

Mahomed Lourenço has over 10 years of professional experience. In 2010, they began working as a Project Manager - Market Research at Ideiateca. From 2012 to 2014, they worked as a Technical Customer Advisor for Google & YouTube at WDS, A Xerox Company. Mahomed then moved to Booking.com, where they worked as a Customer Service Executive from 2014 to 2014. In 2017, they joined GuestCentric Systems as an Agency Revenue Manager, managing key accounts and creating and presenting monthly performance and marketing reports. Mahomed then worked as an OTA & Marketing Manager at Tripwix from 2019 to 2020. In 2020, they moved to Páginas Amarelas as a Customer Success Specialist. Finally, in 2021, they joined Nezasa as a Customer Support Specialist and is currently working as a Customer Success Manager at Userguest.

Mahomed Lourenço completed a 4 year Bachelor's Degree with Honors in Marketing Management at IPAM from 2003 to 2007. Mahomed also obtained a CCP (Former CAP), Certificate of Teaching Ability from Academia Total. Additionally, they completed an English for speakers of other languages course at Leicester College, with an Advanced, level 2 qualification in English. Mahomed also holds certifications from IEFP, Booking.com, Google, and YouTube.

Links

Previous companies

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Timeline

  • Customer Success Manager

    September, 2022 - present