Shivam Sethi

Co-founder and CEO at Userology

Shivam Sethi is a co-founder of Userology, a seed-funded start-up launched in January 2023, specializing in AI-moderated research to provide deep insights. Prior experience includes a role as Product Lead for Investments at Navi, where Shivam scaled customer acquisition from 700 to 7,000 new investing customers per day within four months. Additional positions at Navi involved managing the insurance pre-purchase experience and product-led growth initiatives. As a member of the founding team at FlyFin AI, Shivam significantly improved the onboarding funnel, enhancing activation rates by 45%. Previous roles also include a Data Scientist position at Rupeek, where algorithm performance was improved by 50%, and various positions in product management, software engineering, and market research. Shivam holds a dual degree in B.Tech and M.Tech from IIT Bhubaneswar and completed senior secondary education at Delhi Public School, Bokaro Steel City.

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