Usersnap is a user feedback platform, but it helps you with more than collecting and managing feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems.

“Finally, users tell us exactly what they feel and need.“ This is what product teams say, and they go on to build features that gain the trust of their users. How so?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier. 

Targeted micro surveys: boosts engagement and ensure precise insights for you to make decisions with evidence. 

Intuitive dashboard and setup: saves time for non-tech savvy teams researching, testing, and monitoring customer sentiment.

Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or having an open discussion on the public Usersnap Board. 

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback. 

Enterprise Software

Web Development

Business Tools

Usersnap

Martin Sereinig

Ashley Cheng

The Leadership Team at Usersnap, comprising the CTO, CEO & Founder, and Chief Revenue Officer (CRO), steers the company's strategic direction and operational excellence. They collaboratively drive innovation in user feedback technology, oversee overall business growth, and ensure alignment between product development and market needs to empower customers with actionable insights. Their leadership is pivotal in shaping Usersnap's mission to enhance customer-led growth and product relevance.

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Marketing