Briana Brayboy has extensive experience in renewals and customer service within various organizations. Currently, Briana serves as a Senior Renewals Specialist at UserTesting, having previously held the position of Associate Renewals Manager. Prior experience includes a role as Customer Service Supervisor at First Advantage, where Briana managed a team focused on achieving service goals while providing risk management services. Additionally, at First Advantage, Briana worked as a Premier Technical Service Agent assisting clients with pre-employment screening. Earlier positions include Account Manager at CorTech, specializing in full cycle recruiting, and Account Executive at NCR Corporation, where Briana supported retail businesses with their technology needs. Briana earned a Bachelor of Arts in International Relations and Affairs from The University of Georgia.
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