Christian Knebel

Christian Knebel is a Customer Success Manager with a focus on healthcare at UserTesting, managing $6.13 million in recurring revenue across over 43 healthcare customers. Responsibilities include guiding organizations in enhancing UX research practices, aligning research with business objectives for impactful decision-making, and conducting partnership reviews with executive stakeholders. Previous experience includes roles as a UX Research Consultant at UserZoom, where Christian managed 45 customer accounts, and as a Software Implementation Specialist and Trainer at Surgical Notes, overseeing multiple projects for outpatient surgery centers. Christian's educational background includes a BA in Technical Communication from Texas Tech University, a TEFL/TESOL Certificate from the International TEFL Academy, and a Master's Certificate in User Experience Design from Southern Methodist University.