Ellie McPhee

Ellie McPhee is an accomplished Senior Customer Success Manager at UserTesting, where they focus on driving customer adoption and ensuring maximum ROI through human insights. Previously, Ellie held various roles at Hootsuite, including APAC Senior Customer Success Manager, where they fostered strong client relationships and led team development efforts. With experience as a Brand Engagement Coordinator at Shopping Links and a Digital Marketing Coordinator at Good Things Marketing, Ellie has a passion for enhancing customer experiences and driving brand success. They earned a Master's degree in Marketing from the University of Adelaide and are committed to mentoring others, particularly women in the workplace.