Erum Zuberi is a Customer Success professional with extensive experience across various industries, currently serving at UserTesting since March 2025. Erum holds significant roles as a Board Director at Studio.89 and a Signer at Baker Real Estate. Previous experience includes key positions at Planful and Prophix Software, where notable achievements include receiving the President's Club 2023 Award and the Customer Success Hero award in 2019. Erum has successfully managed customer success strategies, cross-functional collaborations, and community involvement initiatives, contributing to over $60K raised for charity and leading sustainability efforts. Earlier career highlights comprise operational leadership at Flipp and media relations coordination at Commonwealth Games Canada, complemented by academic credentials from the University of Guelph and Humber College.
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