Joel Edwards

Joel Edwards is an accomplished Senior Customer Success Manager at UserTesting, with a robust background in managing high-profile enterprise client relationships and optimizing marketing strategies across various platforms. Prior roles include Senior Customer Success Manager positions at Attentive and Smartly, where Joel led teams and managed portfolios focused on paid social advertising and client success in multiple regions. Experience also encompasses strategic campaign execution at Assembly MENA and early career roles in client management and business development at TMP Magnet and StitcherAds. Joel holds a BSc in Creative Technology from the University of South Wales.