Justin McBride is a Senior Customer Success Manager at UserTesting, where they drive customer retention and growth by aligning UX insights with business outcomes for over 30 enterprise customers, contributing to more than $5M in annual recurring revenue. Previously, they held roles at Sonatype, ACME Technologies Inc., and Oracle, where they excelled in managing multimillion-dollar portfolios and fostering client satisfaction through tailored success plans. Justin holds a Bachelor's degree in International Business from The Ohio State University and is dedicated to empowering clients and driving business growth through strategic partnerships.
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