Allison Gaster is an accomplished Customer Success Engineer II at UserVoice, where expertise in product ideation, design, testing, and launch has been leveraged to collaborate with Product Managers. Responsibilities include formulating QA plans for new product releases and creating marketing content for feature launches. Previous experience includes roles at Apple as a Technical Expert, where group learning sessions and high accuracy in iOS repairs were emphasized, and as a Technical Specialist, focusing on performance metrics and repair operations. Earlier experience encompasses data mining at Dauntless Discovery, math teaching at Durham Public Schools and Caldwell County Schools, and a strong educational foundation with a Bachelor of Science in Mathematics, Secondary Education and a minor in Statistics from Appalachian State University.
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