UserVoice is a single, centralized product feedback solution that gives you everything you need to gather, aggregate, analyze, and follow through on feedback from customers and internal teams.

Software

UserVoice

This department ensures the reliability, availability, and performance of systems through effective engineering practices.

Site Reliability Engineering

The Customer Success and Technical Support Team at UserVoice ensures clients effectively utilize the product feedback solutions by providing expert guidance, personalized onboarding, and ongoing support. They address technical issues, optimize user experiences, and foster strong client relationships to maximize product value and customer satisfaction.

Customer Success and Technical Support Team

The Engineering Team at UserVoice is responsible for designing, developing, and maintaining the platform that centralizes and analyzes product feedback. This includes ensuring system reliability, implementing new features, and optimizing performance to support seamless user experiences.

Engineering Team

The Product and Marketing team at UserVoice collaborates to gather and leverage customer and internal feedback to drive product development and create compelling marketing strategies. The Product Owner ensures alignment with product goals, while the Directors of Marketing, Product, and Product Design work together to craft and promote user-centric solutions that enhance the overall user experience.

Product and Marketing

This department drives revenue growth by managing client accounts and facilitating outbound sales efforts.

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Other teams

Customer Success and Technical Support Team

Engineering Team

Product and Marketing

Sales Operations