Courtney Ramirez, MBA, LSSGB, currently serves as a Patient Experience Coach at USF Tampa General Physicians since June 2023 and has held various roles at Tampa General Hospital since January 2018, including Office Supervisor II, Project Analyst, Administrative Assistant, and Systems Analyst. As Office Supervisor II, Courtney ensured clinic operations ran smoothly and effectively, while managing staff hiring and performance expectations. In the role of Project Analyst, responsibilities included overseeing multi-disciplinary projects aimed at enhancing operational effectiveness across clinical departments. Courtney's educational background includes a Master of Business Administration in Health Care Administration from Saint Leo University and a Bachelor of Science in Biology from High Point University.
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