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Susan Hollifield

Senior Production Assistant Commercial Lines at USG Insurance Services

Susan Hollifield has over 35 years of experience in the insurance industry, currently serving as a Senior Production Assistant for Commercial Lines at USG Insurance Services, Inc. since October 2011. Responsibilities include quoting and binding new and renewal business, as well as managing invoicing, endorsements, audits, and post-binding activities. Prior roles include Senior Production Assistant at Hilb Rogal & Hobbs and Customer Service Representative positions at Joseph D. Walters Agency, Inc. and Travelers Insurance Company, where Susan honed skills in client relationship management and team supervision. Susan holds a Bachelor of Science degree in Mathematics from the University of North Carolina at Greensboro.

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