Thomas Boggs is a seasoned professional with extensive experience in customer service and technical support. Currently serving as a Corporate Escalations Specialist at Spectrum since March 2023, Thomas previously held various roles at Pomeroy, including Service Desk Support II and Service Desk Analyst from April 2020 to January 2022. Prior experience includes acting as an Operations Agent at Sunset Transportation, where Thomas facilitated expedited shipping. Thomas also contributed to Gannett | USA TODAY NETWORK from November 2012 to December 2018 in multiple capacities, including Technical Customer Service Supervisor, Quality Assurance Analyst, Retention Specialist, and Customer Service Representative, demonstrating a strong commitment to team performance and customer satisfaction. Educational background includes studies at Greenville Technical College from 2006 to 2007.
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