Ben Lewis

Ben Lewis is an experienced professional with a diverse background in instructional technology and e-learning. Currently serving as Solutions Architect II at the United States Postal Service since October 2020, Ben specializes in developing web-based training for over 600,000 learners and collaborates closely with Instructional Designers to enhance learner engagement. Prior experience includes managing a team at the University of Oklahoma, where Ben significantly reduced ticket response times and increased customer satisfaction ratings. Ben's roles at the university encompassed instructional technology and e-learning support, including training faculty on academic tools. Early career achievements at Pioneer Library System involved designing and teaching computer courses and updating web content. Ben holds a Bachelor of Arts in Information Studies from the University of Oklahoma and completed additional training in leadership and technology.