Charles Chan is a Data Scientist II at the United States Postal Service, where they have developed documentation templates and co-authored standardized work instructions to enhance logistics operations. Previously, Charles served in various roles, including Acting Industrial Engineer I and Postal Vehicle Service Operations Analyst, where they automated auditing procedures and built data-driven dashboards. Charles also held the position of Chief Marketing Officer at Swirl Cupcakes and completed their Bachelor of Science in Engineering from the University of Michigan College of Engineering. In 2018, they participated in international engineering programs at The Hong Kong University of Science and Technology.
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