Crystal Trout

Crystal Trout has extensive experience in the telecommunications industry, with a career spanning over two decades. Currently serving as a Letter Carrier at the United States Postal Service since December 2015, Crystal previously held senior management roles at several companies, including Allied Telecom as Senior Manager of Vendor Relations, where cost of goods was reduced by 36% and business processes were streamlined to handle a 20% workload increase. At ShoreTel, Crystal significantly enhanced the client onboarding experience, increasing installation volume by 120% without expanding staff. Crystal's leadership at iCore Networks ensured industry-leading vendor partnerships, while previous roles at GLOBALINX and Kancharla Corporation focused on wholesale VoIP operations. Crystal also achieved exceptional sales results as Director of Sales & Marketing at ICG Communications, consistently exceeding quotas and developing marketing strategies that advanced the company's competitive position.