Lisa Leung is a product manager and designer at the United States Postal Service, where they focus on building and maintaining customer-facing products while integrating human-centered design methodologies. They founded Fortis Design, a digital product studio, and have served as a Dietrich Senior Honors Fellow at Carnegie Mellon University, where they conducted research on asynchronous work. With a background as a technical writer at Amazon Web Services and experience in innovation development at JPMorgan Chase, Lisa brings a blend of technical expertise and design thinking to their work. Additionally, they contribute to the AIGA DC community as the Membership and Volunteer Chair.
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