Shelbie Brown

Shelbie Brown possesses a diverse professional background, having held various roles across multiple industries, including education, logistics, customer service, and technical writing. Experience includes creating end-user software documentation and training materials as an Education Specialist at Armanino LLP, coordinating logistics and freight operations at GE Energy Management Services, and providing customer support at FedEx Express and Southwest Airlines. Additionally, Shelbie has contributed to educational advancements as a Middle School Teacher and served as a Project Specialist at Asurion, where innovative content creation was a highlight. Current responsibilities as a Business Analyst Technical Writer for the United States Postal Service involve developing comprehensive software release notes and demonstrating expertise in various applications. Academic credentials include a Bachelor of Science in Business Administration and Management from Lane College and a Bachelor of Science in Information Technology Management from Western Governors University.