USU Solutions International
Johannes Biesing is a seasoned professional with extensive experience in sales and portfolio strategy, currently serving as Senior Vice President Portfolio Strategy & Solution Sales at USU Solutions International since July 2022. Prior roles include Managing Director Sales and Director Global Solution Sales at the same company. Johannes previously held the position of Director Sales at USU Solutions from January 2019 to June 2022. Prior to that, Johannes was Head of Sales DACH & Account Management and Senior Account Representative at Aspera between July 2015 and December 2018. Johannes began their career at CCP Software GmbH, progressing from Teamlead Territory & Public Sector to Manager Sales and Head of Business Development from April 2006 to June 2015. Johannes holds an Executive MBA from Mannheim Business School and a Master of Science in International Economic Studies from Maastricht University School of Business and Economics, along with ERASMUS studies in Economics at Trinity College Dublin.
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USU Solutions International
USU is the leading provider of software and services for IT & Customer Service Management. With our solutions, over 1,200 USU customers worldwide are responding to the changing needs of customers and employees in a digitalized working world. We enable smarter services, simpler workflows, better collaboration - and thus the success of our customers in demanding and dynamic markets. In addition to USU GmbH, which was founded in 1977, the subsidiaries USU Solutions Inc, USU SAS and USU GK also belong to USU Software AG (ISIN DE 000A0BVU28), which is listed in the Prime Standard of the German Stock Exchange. USU Business Segments: IT & Enterprise Service Management USU offers a comprehensive portfolio of ITIL®-compliant solutions for strategic and operational service management. Customers use it to digitize and automate processes. Software Asset Management (SAM) Numerous customers use our SAM solution portfolio to optimize their software use, assess risks and achieve savings in the millions. We offer tailored services and manage the software licenses of all major manufacturers - in the data center and in the cloud. Knowledge Management As experts in customer-first solutions, we support service organizations worldwide with intelligent chatbots, voicebots, established self-service systems and our active knowledge database. You get the knowledge you need individually for all functions and communication channels, efficient service KPIs and maximum customer satisfaction. IT Monitoring We support organizations in monitoring their complex hybrid IT infrastructures holistically and automatically. Customers thus ensure maximum IT availability and smooth IT operations. Digital Consulting As a full service provider, we advise and support companies in their digital transformation. Together, we conceptualize, develop and operate customized IT solutions for our customers.