Utilities Disputes
Diana Wolken is an accomplished communications professional with extensive experience in stakeholder engagement and public relations across various sectors. Currently, Diana serves as the Manager of Communications and Community Engagement at Utilities Disputes, focusing on complaint resolution in essential services. Previous roles include Communications Manager at the New Zealand Medical Association, where Diana managed media relations and promoted the New Zealand Medical Journal, and Communication and Change Manager for the Tasmanian Health Service, overseeing major changes in community pharmacy. Diana's leadership experience includes governance roles with the Public Relations Institute of New Zealand and ASH, a charity focused on tobacco-related health issues. Educational qualifications comprise a Diploma of Christian Studies from St John's Theological College and multiple certifications in public relations and marketing from reputable institutions in New Zealand and the UK.
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Utilities Disputes
Utilities Disputes (UDL) resolves complaints about electricity, gas, water, and broadband installation on shared property. Most complaints that come to UDL are resolved between the parties. UDL uses a wide range of dispute resolution techniques, including mediation and conciliation. We are independent, fair, and free for consumers. We're here to help!